Drive Purchases
Intelligently recommends products, guides orders, and accelerates consultation-to-purchase conversion.
Agent capabilities extend from service to operations
Business Advisor Agent
Understand business data and uncover growth opportunities
Agents combine store data with operating Skills to understand store status in real time, helping sellers find issues and optimize operating strategies.
Marketing Growth Agent
Identify customer intent and drive conversion at scale
Customize marketing Skills to build your own growth workflow. The Marketing Agent automatically identifies opportunities and executes conversion strategies, so sales no longer rely on manual follow-up.
Recover Lost Sales
Automatically sends payment reminders, recovers abandoned orders, and follows up with prospects to reduce lost sales.
Activate Repurchase
Automatically invites reviews, guides follows, and reactivates existing customers to keep repeat purchases growing.
More features to meet operating needs
Important Reminders
Identifies high-value buyers and user sentiment
Message Broadcast
Send store messages in bulk to specific buyer groups
Logistics Inquiry
Connects with platforms for real-time logistics tracking
After-Sales Management
End-to-end management of reviews, cancellations, and refunds
Ticket Management
Collaborate internally on important issues and track progress in real time
Five-Star Negative Reviews
Intelligently identifies negative feedback within five-star and four-star reviews
Global brands choose Duoke AI customer service
Duoke leads you into the era of self-evolving AI customer service
Launch your dedicated AI Agent in 1 minute and make service, business, and operations work together efficiently
