Lazada Commission Fee Adjustments 2026: Key Changes & How SPA Program Benefits Sellers

Lazada Commission Fee Adjustments

To further enhance the seller experience on the Lazada platform and provide more support to sellers, Lazada Singapore has also made adjustments to its commission structure.

On one hand, both Marketplace sellers and LazMall sellers have seen corresponding changes; meanwhile, the platform has introduced the SPA program, where commission rates remain unchanged for participants. Thus, the platform reflects its encouragement for sellers to join the SPA program.



The commission policy adjustment uniformly increases commissions by 3% for both Lazada Marketplace and LazMall, effective from February 9, 2026. However, it is specified that sellers enrolled in the Lazada SPA program will not experience rate changes.



Specific commission policy adjustments are as follows:

For Lazada Marketplace, rate changes are as follows (effective February 9, 2026, capped at $60):



For LazMall, rate changes are as follows (effective February 9, 2026, capped at $150):



As sellers, we can check the corresponding commission based on our product category.

 

What is the Lazada SPA Program?

The Lazada SPA program, fully known as the Seller Promo+ Advantage Programme, provides comprehensive support to help sellers enhance competitiveness and boost sales growth on the Lazada platform. Under this model, sellers only need to pay a fixed service fee to access multiple platform resources, enjoy higher exposure and better cost structures during major promotions and daily activities, thereby driving sales growth.



SPA Program Core Benefits:


	

	
Waived event registration fees, making participation in platform activities easier
	
	

	
Platform-funded voucher support to improve product conversion
	
	

	
Reduced platform commissions, effectively lowering overall operating costs
	
	

	
SPA-exclusive product badges to increase exposure on activity pages and in search results
	
	

	
Fixed service fee of 4% (calculated per item, with a maximum cap of SGD 60 per item)

	
 
	




 

How Lazada Commission is Calculated?

Commission is calculated from the Item Price, minus any Seller Promotional charges (e.g., Seller Vouchers, Flexi Combo, Lazcoin Discount, etc.). Platform-funded discounts are not deducted from the item price.



Commission fee = Commission Rate × (Item Price – Seller Promotions) + 9% GST



Example:

Currently selling an electronic product—an Electric Heater—without enrolling in the Lazada SPA program:

Product price: SGD 120

Seller voucher: SGD 20, Flexi Combo: SGD 10

The buyer also redeemed a Lazada platform voucher: SGD 10



Now, we need to calculate separately for LazMall and Marketplace.



Lazada Seller Action Guide

Who Should Join SPA?


	

	
Frequent activity participants: Your store operations closely revolve around platform mega promotions (e.g., 11.11, 12.12, anniversary sales), and you sign up for multiple activities monthly.
	
	

	
Marketing-driven sellers: Your sales heavily rely on marketing tools such as vouchers and discounts, and data proves that marketing investments effectively boost conversion.
	
	

	
Growth-oriented sellers: You operate in competitive categories (e.g., women’s fashion, home essentials) and urgently need additional exposure and platform endorsement to break through traffic bottlenecks and enhance competitiveness.
	
	

	
Sellers with moderate average order value: Your products mainly fall within the price range of tens to hundreds of Singapore dollars, balancing the 4% service fee with the comprehensive benefits of reduced commissions and traffic privileges.

	
 
	


After increasing store exposure through platform activities, how can you manage buyer inquiries more efficiently?

Use Duoke to help manage multiple Lazada stores, responding to messages from different sites on a single platform.

Use Duoke AI chatbot to achieve 24/7 online message replies, effortlessly ensuring quick responses to buyer inquiries even when offline, boosting order conversion.





Duoke is an AI intelligent customer service reception tool that integrates customer messages from multiple platforms such as Lazada, Shopee, Tik Tok Shop, Mercado, Facebook, etc.It unifies the management of multiple platforms and multiple stores, and centrally and efficiently processes customer messages.